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Local manufacturing company partners with SU and MACNY to cut costs through Six Sigma training

February 16, 2010

Amy Schmitz
(315) 443-3834

In today’s tough economic environment, organizations are being forced to do more with less. That means cutting budgets, but in order to really save money, organizations need to constantly refine their processes while at the same time improving their products or services.

To meet this ambitious goal, Inficon, a Central New York-based high-tech manufacturing company, learned and employed a process improvement tool called Six Sigma, presented by the Whitman School of Management at Syracuse University in cooperation with the Manufacturers Association of Central New York (MACNY). Six Sigma is a statistical tool that eliminates process variations in order to reduce costs and save companies money. Six Inficon employees went through the online Six Sigma training and saved their company in excess of $650,000 on various projects—including manufacturing cycle time reductions and product first pass yield improvements.

“The Six Sigma program has been a great success for Inficon,” says Adam Gadway , continuous improvement engineer at Inficon. “We selected a variety of projects from transactional to mechanical to demonstrate the potential of the program in all areas of the company from order services to operations, and through shipping logistics. In each instance, the end result was the same—clear, concrete improvements to the target process and many secondary benefits to surrounding areas.”

In addition to Inficon, 30 other companies over the past five years have been through the Six Sigma course and have saved a combined $6 million. Six Sigma is one of the most effective problem-solving methodologies for improving business performance. Designed for large and small organizations, the tool is applicable to any type of organization from government services to manufacturing.

Inficon’s participation in this program was facilitated through MACNY’s continuing partnership with Syracuse University to offer training programs at a reduced cost. Through additional funding from the MACNY Greater Syracuse Workforce Training Project, funded by the U.S. Department of Labor, Iinficon was able to save $5,520 in training costs.

“The Six Sigma program at SU is a well kept secret in Syracuse,” says Patrick Penfield, assistant professor and director of supply chain executive management programs at the Whitman School. “Year after year, the return on investment from this training is phenomenal.”

For more information, visit or, contact Penfield at (315) 443-3428 or, or contact Steve Maloney, director of training and workforce development at MACNY, at (315) 474-4201 or

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