Syracuse University's S.I. Newhouse School of Public Communications will host Bruce Himelstein, senior vice
president of sales and marketing for The Ritz-Carlton Hotel Co., on Thursday, April 2, at 11 a.m. in the Joyce
Hergenhan Auditorium in Newhouse 3. He will speak on "Who's the Customer?" The event is free and open to the
public. Parking is available in SU pay lots.
Himelstein, who is based in Chevy Chase, Md., is currently guiding the Ritz-Carlton through a period of growth and
evolution, as the company expands across Asia, changing aesthetics of hotel design and initiatives in marketing
and communication.
Himelstein began his 26-year career as a bellman and has held various positions in sales and marketing, including
as a senior vice president of sales for Marriott International. He is a past chairman of the Hospitality Sales and
Marketing Association International and a member of the Luxury Institute Advisory Board. He received the 2007
American Marketing Association-DC Hall of Fame Award. He holds a B.A. in communications from the SUNY
College at Geneseo.
For more information about his visit, contact Brian Sheehan at (315) 443-9247 or bjsheeha@syr.edu.
